Unable to Log In Due to Cancelled Smartphone Plan After Setting Up SMS Authentication

回答済み

フォローする

新規投稿

増田輝

• 2023年11月28日 09:37

I had set up SMS authentication, but I have since cancelled my smartphone plan, which is preventing me from logging in. Additionally, this account was newly created for help purposes and is a separate personal account from the one I am unable to access.

0

• 

  Rona

  • 2023年11月28日 17:32
  • 編集済み

  Hi there, 

  Welcome to Box Community and glad to help!

  It would be much helpful if you could create a new case using the affected email address. Please submit a ticket here. 

  A member of Product Support team will get in touch and please keep an eye out. 

  Thanks for posting!

  0

  コメントアクション パーマリンク
• 

  増田輝

  • 2023年11月29日 10:09

  I have issued a ticket. Since this is used for work purposes, I request an urgent response.

  #2990453

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。