Invited people receive a barrage of reminder emails

回答済み

新規投稿

2023年11月28日 10:42

Hello,

invited people who have not accepted yet receive a reminder email from Box approximately every 30 minutes indicating that they have not accepted the invitation.

How can I modify the reminder settings to ensure that invited individuals are not spammed?

In a post from 2 years ago, this screenshot

https://support.box.com/hc/en-us/community/posts/6013906033939-Box-Sign-Custom-Reminder was attached.

Box seems to have undergone an update, and I cannot locate the function.

6件のコメント

Rona

2023年12月01日 19:56

編集済み
Hi Klaudio,

Welcome to Box Community and glad to help!

Did you sent a collaboration invite for folder(s)? If no, please note which type of invitation was sent.

And for more context, can you attach a screenshot of the reminder your invitees have received?

We'd love to further assist!
0

コメントアクションパーマリンク
Klaudio Toci

2023年12月04日 16:04
Hi Rona,

thank you for your message!

The screenshot is in German, but I'll translate it for you:

"... has invited you to collaborate on the following: ....

Reminder: ... is awaiting your response."

I have invited the respective individuals in the folder as viewers/uploaders.
0

コメントアクションパーマリンク
Eric Jardine

2023年12月04日 19:11
I have users experiencing this as well. Note these are new users to box so they are not listed on my external collaborators yet. The requests to accept the invite appear to come in a series of automated overnight processes from box. This is not a setting that is available to manage.
1

コメントアクションパーマリンク
Susanna Pinto

2024年02月09日 23:22
Hi, is there a solution for this? I want to make sure this has been solved before I attempt to invite someone as a viewer/uploader. Thanks.
0

コメントアクションパーマリンク
Michal Guzi

2024年04月29日 11:02
Any update regarding "spamming invited people" for not confirming the invite?

Thanks.
0

コメントアクションパーマリンク
Klaudio Toci

2024年04月30日 08:28
No solution yet
0

コメントアクションパーマリンク

サインインしてコメントを残してください。