Box Status

how do I creat e a new support case

回答済み
フォローする
新規投稿
Gordon Gray

every time I reboot I get an error message as follows, but when I go to the link can't find a way to create a support case.   

Your logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue.

0

コメント

1件のコメント

日付 投票
  • Rona

    Hi Gordon, 

    Welcome to Box Community!

    Your ability to create a support case varies according to your Account Tariff and let me assist.

    It seems that you're experiencing an error with your local desktop Box application and please tell us more about this error. 

    We'd love to further assist! 

    0
    コメントアクション パーマリンク

サインインしてコメントを残してください。