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  • Rona

    Hi Ken, 

    Welcome to Box Community and glad to help!

    Please send this query to our specialists by going to forum.box.com and we'd love to further assist. 

    Thanks for posting! 

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  • Ken Horne

    Seriously? I am just a regular user without an IT background, can I not get some human being to help me?! There are tons of posts on needing help to get a lost Authenticator App reset. This is at least the 5th time i have posted on this requesting help. 

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