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Unable to set up 2 Factor Authentication using Auth App

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Vinod Nair

When I try to Set Up 2-Step verification using an authenticator app, it does not show me the QR code or the key needed to set up my Auth app. This is what I see

I have tried multiple times and it is this same issue.

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  • Rona

    Hi Vinod,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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  • Jared
    • 編集済み

    I have this exact issue as well.  The issue occurs in Brave and Edge browsers.

    I'm not understanding why this is marked as completed since the issue still exists. 

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