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Not being to login to the Box system

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Katsuragi, Amane/TCM(JP)/葛城 周(管理部 シニアアシスタントマネージャー)

I received an inquiry from a customer about not being  to login to the Box system.

Specifically, when he enters his email address and password,

a screen saying "We've Sent You a Confirmation Email" will be displayed.

I can't handle it. Could you please deal with it ?

Thank you very much for your support！

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  • Rona

    Hi there,

    Welcome to Box Community and glad to help!

    It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout. 

    Thanks for posting!

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