How do I find out the admin accounts?

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Paul Hermes

• 2023年12月27日 15:40

I'm currently a co-owner for a business account for my dog breed club. We have had a lot of turnover on our board, so Box users have come on go fairly frequently.

I'm trying to figure out how to change the billing information on our account, but it appears that that information is only available in the admin console - which I don't have access to.

How do I find out what the admin account is, or what the email account associated with it is?

We have several email accounts that are associated with various board positions, i wonder if one of them is used for the admin account.

Anyway, all help appreciated!

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  Rona

  • 2023年12月27日 22:16

  Hi Paul, 

  Welcome to Box Community and glad to help!

  It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout. 

  Thanks for posting!

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