Storage inaccuracies

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H

• 2023年12月29日 12:55

Appears this is a known issue. Please reset for my account.

Also, there is a message on my support.box.com profile that you have sent a verification email to a VERY, VERY old email address that you should not even keep according to privacy laws. Please clear this verification message.

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  Rona

  • 2024年01月03日 15:18

  Hi H,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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