Transfer Ownership

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TAM

• 2023年12月30日 17:38

Our corporate partner transferred ownership of a large (multi-TB) set of folders to our company. On my end (as the owner/admin), the root directory lists the correct number of files that should have been transferred. However, the actual number of files inside the folder is a lot less. 

Could this mean that something went wrong or could it still be transferring? I'm asking because the root directory does list the correct number of files.

Thank you.

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• 

  Rona

  • 2024年01月03日 19:13

  Hello there,

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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