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  • Stephan Knull

    Hi, I have the same issue. This repeats now over years again and again.

    Why is the usage count not accurate in the first place?

    Anyway first a great 2024! Would be kind if somebody could reset my counter too - thank you!

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  • Rona

    Hi José and Stephan,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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