Used Space showing incorrect. Low storage space available

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Sujith

• 2024年01月02日 07:55

Hi,

My account storage space is incorrect. I have had this issue regularly and the support person ran a script to correct the problem. Could the script be rerun for my account?

As you mentioned earlier, you are running the script manually, you should have provided an option or a tool for us to run the same script to avoid the issue in future. 

Please look into this matter with utmost urgency.

Thanks in advance

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  Rona

  • 2024年01月03日 19:01

  Hi Sujith,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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