Cannot Access Folders Shared with me via DL

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Ruth Murdoch

• 2024年01月10日 14:45

Hello,

I was recently added to a distribution list, and that entire distribution list has been invited to a set of Box folders. Others on my team on that DL have access to those folders, but when I try to access them, I receive this message:

This folder does exist, and I am confirmed as a member of the DL. Please advise as to where else this issue could be coming from. 

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  Rona

  • 2024年01月10日 21:58

  Hi Ruth, 

  Welcome to Box Community and glad to help!

  You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist. 

  Thanks for posting! 

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