I can't find a file and I can't contact support directly so I'm asking here.

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Hannah Shultz

• 2024年01月11日 16:38

A former colleague uploaded a large file with a bunch of data under a certain keyword.  My coworker is now trying to locate this file on box with said keyword and is unable to find the file.  Is anyone able to help us locate this file or is it just lost in the abyss?

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  Rona

  • 2024年01月11日 23:33

  Hi Hannah, 

  Welcome to Box Community and glad to help!

  Let me create a new case and a member of our team will be in touch, please keep an eye out.

  Thanks for posting!

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