There was a delay in file synchronization.
回答済みHello,
I’m using the cloudsync by synology for mirroring files.
On 29/11/2023, I have noticed that one or two out of ten files are synced after 4 hours since the files was uploaded to the Box(Others was synced immediately).
That problem persists for half a day.
After some investigation, I have got to know that cloudsync uses the box event api and the event was delayed.
I got the event data below by calling the api using curl command.
The event data shows that recorded_at is about 4 hours later than created_at.
{
"type": "event",
"event_id": "6a6e8892b56aa016e60dac75973e3c16ac06148f",
"created_at": "2023-11-29T23:42:29-08:00",
"recorded_at": "2023-11-30T03:43:23-08:00",
"event_type": "ITEM_UPLOAD",
"session_id": "v5wegwhkd6bo63sk",
...
Now, I have the following questions below.
- How often does similar event delay occurs?
- How long is max expected event delay?
Regards,
-
Hi there,
Welcome to Box Community and glad to assist!
You may take it to our developer team for better assistance. Please feel free to use this forum.
Thanks for posting!
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