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It takes forever for photo thumbnails to load using Box Drive and Windows Explorer crashes/hangs on folders with a large number of files. Any fix for this?

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Mark Wang

It takes forever for photo thumbnails to load using Box Drive and Windows Explorer  crashes/hangs on folders with a large number of files, and really hard to scroll up/down.  Any fix for this?

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  • Rona

    Hi Mark, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting! 

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