Deleted files but not freeing up enough space again

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chong yj

• 2024年01月31日 10:54

Again I have deleted some of my files BOX, but still reported not freeing enough space. Suspect the issue is same as what been reported before

Appreciate if can look into this issue.

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  Rona

  • 2024年01月31日 19:34

  Hi there,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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