changed my phone number and cant access box

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Box User

• 2024年01月31日 21:25

Hi, i have access to Box on my iphone, since i'm already logged in there. But i can't access it from my PC. Its sending a 2FA code to my phone number which I don't have. Please help, thank you

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  Rona

  • 2024年01月31日 22:07

  Hi there, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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