STORAGE FULL, BUT IT ISN'T
回答済みhi, my storage is full, but it isn't. how i can resolve this problem?
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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This is so ridiculous that Box won't comment on this issue. I like Box, but their customer service sucks. I'm not sure if you're having the same problem as me, but I found that - yes, indeed - I have unlimited storage .... BUT (and here's the catch) ... you can't upload files of unlimited size. I think for some reason Box restricts the upload size to something like 25GB (I'm not sure), so I had to do a lot of individual uploads, rather than a single upload. Sounds like you're in a bind. I hope that helps.
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