personal account blocked when added to an enterprise account

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Antony Hofton

• 2024年02月07日 19:17

I have a personal box account(free). i have been using it for years. TOday I was added to an enterprise account. I have been locked out of all the files. I have been using to share files with clients. Now it appears they have been added as collaborators to the enterprise account. Potentially giving them access to another clients account.

I cannot upload new personal files to my area.

Please Help

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• 

  Rona

  • 2024年02月07日 22:36

  Hi Antony,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting! 

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  Antony Hofton

  • 2024年02月08日 20:24

  Still Know Ticket Sent to me Any  update.   This is potentially a data breech of confidential data. In breach of your 27001 Procedures

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