Can't sign in due to 2FA

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Tiffany Ledbetter

• 2024年02月07日 21:39

My coworker can't login as the text message for the 2FA is not being received. She can't change the method or log a new support post as she can't login to her account. 

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  Rona

  • 2024年02月07日 22:31

  Hi Tiffany,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting! 

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