Changed / lost phone numbers - 2MFA login issue

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Rafal Drozdziewicz

• 2024年02月08日 08:07

Hi, 
2 colleagues of me from organization lost / changed their phone number and cannot login due to 2MFA. Who they may contact to solve this issue? If I am not mistaken they are not even able to post here because they need to be logged to create post here? 

Best regards, 
rafal

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• 

  Rona

  • 2024年02月08日 20:27

  Hi Rafal,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting! 

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