In case of re-hire, As admin I want tor force reset of a managed user password

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Joan Erwin

• 2024年02月09日 22:15

I am the admin.

I do not have (or want) access to the user's email.

I need to force a change to the user password to lock them out (but they could be rehired), which is why I don't want to delete the account.

I could change the email, but it is a different domain, and appears to be blocked.

What can I do?

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  Rona

  • 2024年02月13日 22:00

  Hi Joan,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting! 

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