User name already taken

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leann chilton

• 2024年02月11日 14:09

I put in my user name,/email it is unique enough that only I would have used it, although it could have been years ago. I can’t get beyond the user name already taken to get to the box file I was invited to share

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  Rona

  • 2024年02月14日 19:29

  Hi Leann, 

  Welcome to Box Community and glad to assist! 

  It may also due to your email address already linked on a Box account. Can you try to sign up and use an alternate email address? 

  Let us know how it goes, 

  We'd love to further assist! 

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