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Delay in triggering Webhook from box to Salesforce

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LPC Test account

I have V2 webhook created for a custom application on Box Developer Console. Whenever any file upload takes place from file request URL the webhook that is setup is not triggering instantly , earlier this functionality was working totally fine. Its triggering at delay of 10-15 minutes. I checked the endpoint in webhook and its correct also the action on webhook is selected i.e FILE UPLOAD . 

We have emailed to the support team from our organisation . You might have received an email from Subhasish. Requesting for an immediate support as it's hindering our project release.

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  • Rona

    Hi there,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting! 

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  • LPC Test account

    Hello, I am following up on this ticket as we have not heard back on this issue. Please advise, thank you!

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