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Massive Log Files taking up space.

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Timothy Barr

I have a huge file in this folder: appdata/local/Box Sync/Logs

 

The file has grown to 137 GB and is hogging my hard drive space. I have deleted the file before, but it keeps coming back.

 

Is there any way of preventing this file from growing so large? My hard drive is only 256 GB.

 

Tim Barr

 

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  • Rona

    Hi Tim, 

    Welcome to Box Community and glad to assist!

    We strongly recommend switching to Box Drive. 

    We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (though this is available through the mark for offline option), and the issue you're experiencing is likely to be resolved straight away after installation. By installing Box Drive from this link Box Sync will be automatically uninstalled, and any files that had not synced up to Box will be preserved in your old Box Sync folder.

    This article explains the difference between Sync and Drive: https://support.box.com/hc/en-us/articles/360043697354-Switching-from-Box-Sync-to-Box-Drive

    This article goes into a little more detail about Box Drive and its basic functionality: https://support.box.com/hc/en-us/articles/360043697494

    Hope it helps!

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