Forgotten password but can't access old email

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Muhammad Umar

• 2024年02月19日 09:15

Hi I used to have an account with box using email I've forgotten the password with that email so obviously can't reset it so I've signed up using new email Can I get my old account back with the new email is there a way to do it please Thanks in advance Umar

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  Rona

  • 2024年02月19日 20:46

  Hi Muhammad,

  Welcome to Box Community and glad to assist! 

  For any of your API inquiries you may get in touch with our Developer team through this forum. 

  Thanks for posting! 

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  Muhammad Umar

  • 2024年02月22日 08:39

  Hi I've tried with the above link but they said to ask you so please how hard is it to look into it instead of passing me around
  I hope you can look into it and sort it out
  Thanks

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