While downloading the zip archive, the .zip extension is not present in the folder.

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  • Rona

    Hi Samir, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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  • Samir

    Hi there,

    Thanks for letting me know. It's been a bit since I created the ticket. Is there anything else I should do to speed things up? Your help would be appreciated.

    Hope to hear from you soon.

    Regards,

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