What!!! We got a bill for $13,500.00 USD on free trial?

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• 2024年02月24日 19:28

We are a new extremely small business on the free trial, and just received the below.

Hello Tim,

We hope you're enjoying your Box account and finding it useful. As you know,
we're ready, willing and able to help you get the most out of Box - that's
why we're here.

We wanted to let you know we recently attempted to process a payment of
$13,500.00 USD  to your Visa ending in ************3647, but it was
unsuccessful.

What the heck is going on here?

Subject: The Payment for Box Account No. B01649145 Has Declined

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• 

  Rona

  • 2024年02月26日 19:18

  Hi there,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

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