Upgraded but collaborator still gets error message about file size for upload

完了

フォローする

New post

Jeremy Pruzin

• 2024年03月11日 20:34

I upgraded my account over the weekend so that files up to 2GB can be uploaded. A collaborator, designated as an editor continues to receive an error message about the file being too large to upload still, how do we fix this?

0

• 

  Rona

  • 2024年03月12日 17:25

  Hi Jeremy,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。