Lost File

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Karen Francés

• 2024年03月19日 22:57

Hello! I use to work everyday with a couple of files, actually I worked with them on Friday, and today, when I was trying access them they had just disappeared, it is a shared file and nobody knows anything about it, is there a chance to track where it went? Thanks in advance for your help!

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  Rona

  • 2024年03月20日 15:57

  Hi there, 

  Welcome to Box Community and glad to assist! 

  As of this writing, I'm afraid individual accounts don't have file tracking feature for your missing files. Instead to access your shared file, kindly contact the file owner. 

  Thanks for posting! 

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