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Per collaborative editing function for Microsoft Office

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ベックス澤田彬伯

Hi, I'm using Box for work as a guest collaborator of our client.
Today, I tried to use your collaborative editing function for Microsoft Office on the app for the first time, but I got this error message: "Disabled by Administrator."
I followed this page to enable it.
https://support.box.com/hc/ja/articles/5954058378899-Box-for-Microsoft-Office%E5%85%B1%E5%90%8C%E7%B7%A8%E9%9B%86%E6%A9%9F%E8%83%BD%E3%81%AE%E6%9C%89%E5%8A%B9%E5%8C%96%E3%82%AC%E3%82%A4%E3%83%89

 

As I mentioned earlier, my Box account is a personal account just for collaborating with my clients, and I obviously have no administrator in my organization.
I'm wondering who I should contact to obtain permission to use the collaborative editing function for Office in this situation.
I appreciate your support in advance.

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    Currently, Box users utilizes Box for Microsoft Office coauthoring to simultaneously edit files. And right now this feature is available only on Business accounts. 

    Thanks for posting!

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