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Help! I need to restore a previous file version

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Victoria Sanchez

I made a mistake and accidentally replaced a file with a wrong version. We want to get the older version of the file, BUT when I check the version history I get this message about Server Error.  Can someone please advise and help me?

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  • Rona

    Hi Victoria, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you need additional assistance. 

    We'd love to further assist! 

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