when uploading a file that appear in downloads the file disappears and can't be uploaded

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Bruce

• 2024年04月08日 19:58

(i can drag the file to Box....)

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  Rona

  • 2024年04月09日 21:42
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  Hi Bruce, 

  Welcome to Box Community and happy to assist! 

  Looks like you have an issue with the file(s) you've uploaded and downloaded at the same time, am I correct? 

  Could you elaborate your workflow for more context? 

  We'd love to further assist! 

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  Bruce

  • 2024年07月16日 01:17

  if I am working on a file I will save it to say "downloads."  then I go into Box and want to upload the file to a Box directory.  When I try to upload the file to Box I see the file as saved in downloads, but when I try to click on to upload, the file disappears from Finder/downloads. If I go directly to downloads I can drag it to Box, but it's more straightforward to seek to upload from Box....

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