Remove managed user without deleting their account

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Michael Griffith

• 2024年04月30日 19:32

We need to downgrade a user in our network to only access a collaborator folder and to save $300 a year. But Box support is saying we have to delete the account. I am hesitant to do that to see what that process looks like.

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  Rona

  • 2024年04月30日 22:48

  Hi Michael,  

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please reply in this post should you need additional assistance. 

  We'd love to further assist!

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