My team has lost access to our Box folder

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Norman Merritt

• 2024年05月01日 12:24

Yesterday, everything was fine. This morning, none of us had access to the folder (https://ibm.ent.box.com/folder/92874018708). We don't know if someone accidentally deleted the folder or the collaborators. How to we regain access to the folder?

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  Rona

  • 2024年05月01日 19:48

  Hi Norman,

  Welcome to Box Community and happy to assist! 

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services. 

  At this rate, please get in touch with your internal helpdesk team for assistance. 

  Thanks for posting!

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