Recovering files from a deactivated school email

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Hans Chow

• 2024年05月10日 22:49

I have created a new box drive account to submitted this request because My school email was deactivated by school after graduating. I lost access to that email <personal information redacted> and box drive files. I need help with recovering those files and transferring them to new box drive account

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  Rona

  • 2024年05月16日 20:27

  Hi Hans, 

  Welcome to Box Community and glad to assist! 

  If you can no longer access a Box account with inactive/deleted email account. I'm afraid there's now way we can make it accesible for you. 

  Let us know if you have questions, 

  Thanks for posting! 

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