Upgrading from Free to Paid

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Chris Huggins

• 2024年05月11日 14:11

I have been invited as a user for a Business account, I log into my account but it is still only an individual (free) account. There is no option to activate. Have tried normal troubleshooting (resending etc.) but having no luck. 

Thanks, 

Chris

 

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• 

  Rona

  • 2024年05月14日 19:31
  • 編集済み

  Hi Chris, 

  Welcome to Box Community and glad to assist! 

  We couldn't troubleshoot at this time. However, you may  contact your Box Administrator to address this with Box Product Support 

  (https://support.box.com/hc/en-us/requests/new). 

  We'd love to further assist! 

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