Trouble getting an account going

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Justin Lane

• 2024年05月15日 19:44

I'd like to talk to someone that works with box.. I can not get access to box, unable to sign in. I've tried for hours now. Many different ways. I need to speak to an actual person.

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  Mark Pelillo

  • 2024年05月16日 16:55

  I will second this.  I have created a new user yesterday and no notifications are being received so there is no way for the user to gain access to the system.  IT is showing me the incoming email logs and there isn't anything from box.com

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  Rona

  • 2024年05月16日 21:26
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  Hi Justin, 

  Welcome to Box Community and glad to assist! 

  Looks like you're having trouble signing in to Box. In order to address your query, can we confirm the following? 

  • Are you using this URL (https://app.box.com/login)? 
  • Is there an error message? If so, please attach a screenshot and send it here. 

  We'd love to further assist! 

  
   

   

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