I did not receive the invitation email.

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小川　博之

• 2024年05月17日 05:59

It seems that the administrator has given me an operation to send an email invitation, but I have not received it. I have checked my spam folder and the company's spam list, but I cannot find it.
I can log in and access the company page, but when I try to access the folder link directly, the following message appears in Japanese

This shared file or shared folder link has been deleted or is no longer available.
If you believe this issue has occurred in error, please email the owner or contact Box Support.

My address is your suppression email? 

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  Rona

  • 2024年05月17日 19:40

  Hi there,

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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  小川　博之

  • 2024年05月19日 23:48

  I asked the administrator to continue the invitation hand again, and now I have access!
  Thank you.

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