SSO no longer works for new users

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John Pascor

• 2024年05月28日 04:30

SSO authentication had been set up and working for more than a year, suddenly, newly added users are nable to login with the error message "Invalid login credentials" even though user is logging in through IDP.  However user is able to login a "not part of the organization"

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  Rona

  • 2024年05月28日 19:16

  Hi John, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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