Cannot find my Folder

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CHIRANJIB GHOSH

• 2024年05月30日 05:27

I cannot find a folder. I have the folder ID and name. But it says it does not exist. How can retrieve it. It is not in trash either.

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  Rona

  • 2024年05月30日 19:29

  Hi Chiranjib,

  Welcome to Box Community and happy to assist!

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.

  At this rate, please get in touch with your internal helpdesk team for assistance.

  Thanks for posting!

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