Lost Folder

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Shahid Khan

• 2024年06月03日 12:20

Hi 

For some reason, A folder is just missing and doesn't show up on either trash or in search results. How do I retrieve it. Thanks

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  Rona

  • 2024年06月04日 17:57
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  Hi Shahid, 

  Welcome to Box Community and glad to assist!  

  If it's not showing in your trash, you could be looking for a shared folder. If so, please contact the owner to locate the folder. 

  Notes:

  • When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 
  • If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.

  Thanks for posting! 

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