Unable to ask question using my enterprise account

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Jeet Vijaywargi

• 2024年06月09日 08:42

Hi! I posted a question earlier asking if the admin on my enterprise account can see the content I hosted on my box.com account but I was told to log into that account and ask that question but when I try to do that box.com tells me that my enterprise which is Carnegie Mellon University states that I should approach the help desk or the IT department of my university with this question. Please let me know 

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  Rona

  • 2024年06月10日 19:16

  Hi Jeet, 

  Welcome to Box Community and glad to assist!

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Product Support. 

  At this rate, please get in touch with your internal helpdesk team for assistance.

  Thanks for posting!

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