Email already used in a Box account but not associated with an enterprise

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Box Admin

• 2024年06月12日 16:25

I have clicked the save button twice and box accepts it but no user is added. I have also checked the user incoming emails and nothing was received by box inviting them to enterprise. We enabled our domain on box so not sure what is going on. 

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  Rona

  • 2024年06月12日 20:08

  Hi there, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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