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  • Rona

    Hi there, 

    Welcome to Box Community and glad to assist! 

    Do you get an error while going to trash? If so, please attach a screenshot and upload it in this thread. 

    We'd love to further assist! 

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  • Box User

    I’m on my iPad and I’m not seeing any way to attach a picture to the thread—it just has a comment box and a “submit” button and pasting in a screenshot doesn’t work. For the iOS app, the sidebar menu does not contain a Trash folder. It only has “Browse” (under which is just “Recents” and “Offline”) and an “Inbox” (under which is “Notifications” and “My tasks” and “Sent Tasks”) and “My Collections”. But there are no other menu options. When I login online from my PC, the webpage does not have a sidebar at all, but only shows up with an “All Files” page, and I cannot find how to navigate to the Trash folder there either.

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