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Insufficient permission to upload

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Rachel Rees

Every time any of our team amends a document in Box recently, we get a message saying "Unable to upload changes to [    ] due to insufficient permissions. Please close the file and your changes will be saved as a copy. Move this copy to a folder that you own to upload it to Box.

We are all co-owners so this makes no sense. How do we resolve this?

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  • Rachel Rees

    It is now creating a new version of the document any time we amend a document. Again, how do we resolve this?

     

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  • Rona

    Hi Rachel, 

    Welcome to Box Community! 

    I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

    Thanks for posting!

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  • sergiobeltran

    It says "Completed" but where is the answer? 

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