Accessbillity Issues

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Mercedes Cavalieri

• 2024年06月20日 10:37

Hi Team,

Im reaching you from Sonnedix. My name is Mercedes Cavalieri (mercedes.cavalierisonnedix.com)

I have problems given access to externals; this are the following emails. <personal information-redacted>

Do you know why they can't have access? 

thanks!

 

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• 

  Rona

  • 2024年06月20日 19:50

  Hi Mercedes, 

  Welcome to Box Community and happy to assist!

  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

  At this rate, please get in touch with your internal helpdesk team for immediate assistance.

  Thanks for posting!

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