It's all gone?

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Ginger Anderson

• 2024年06月22日 17:18

It's all gone. All files are gone. I checked and my subscription stopped drawing. No reason why since it is an insured account. Is there any way to get my files back?

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  Rona

  • 2024年06月24日 14:55

  Hi Ginger, 

  Welcome to Box Community and glad to assist! 

  It seems that you're looking for your collaborated files/folders. 

  When a collaborated file/folder has disappeared, please contact the owner as your collaboration may have expired/ended. To get back your access, the owner would have to send a new invitation. 

  Thanks for posting! 

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