Storage space never reduces when I delete files. Constant issue to call in and wait to have support run a script.

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Stethan Group

• 2024年06月26日 22:00

Box really needs to create a permanent fix for this. I add and delete a lot every year and storage limit never decreases, even when I wipe out all files.. The current only fix, to create a support ticket to have a script run on my account is a "Band-Aid" fix for years now and really should work as it should.

Can anyone fix this?

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• 

  Rona

  • 2024年06月27日 21:06

  Hi there, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

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