Storage Full but inaccurate; still no resolution from initial post last month

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Brian Eckenrode

• 2024年07月06日 20:46

My box.com storage continues to read inaccurately and does not let me add any additional files. Since I posted about this issue a month ago, it remains without a fix:

https://support.box.com/hc/en-us/community/posts/30174673551379-Storage-Full-but-seems-innacurate?page=1#community_comment_30809157154707

Can I please have someone from tech support assist? Or at lease provide a phone number for me to contact someone to assist. 

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  Rona

  • 2024年07月08日 21:57

  Hi Brian, 

  Welcome to Box Community! 

  To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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  Brian Eckenrode

  • 2025年07月17日 21:49

  This same issue has returned where my box.com storage continues to read inaccurately and does not let me add any additional files. 

  Can I please have someone from tech support assist? Or at lease provide a phone number for me to contact someone to assist. 

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